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Refunds Policy

For Non-Quality Problem

 

Orders signed within 15 days:

We provide 15 Days Return/Exchange without reason.

If you simply do not like it or your friends think the color not good, you can Return/Exchange without reason. On this case, buyer bears two-ways shipping fee to return goods to our warehouse, which means buyer have to pay the return shipping fee, and deduct $5-15$ (depends on the item weight) from refund as delivery shipping fee. DHL will request fully deduct like 25$-40$. 

Orders signed beyond 15 days:

If it's not quality problem or wrong goods delivered and beyond 15 days, you shall pay for the return shipping fee and also about US$5-15 shipping fee to resend if you want a replacement. For returning, you need to contact our custom service at service@wigsher.com

 

For Quality Problem or Our Fault Caused Problem

 

We will resend item or refund you once we get your photo evidence.

If you have any question in this process, please contact service@wigsher.com.

You need to provide below information in the email

1. Order number

2. The SKU of the products which need to return or exchange

3. Evidence pictures to shown faulty items

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